Terms of Service

These terms govern your use of this website. You agree to them by using the site. If you send the audit form, you also agree by checking the box on that form. We record the date and time of that check.

The checkbox covers these website terms only. It does not hire Clearline Desk, and it does not start work. Work starts only when KRS Global Systems LLC signs a separate written agreement with the other party. If that agreement conflicts with these terms, a proposal, or anything said on a call or in a message, the signed agreement controls.

This website is operated by KRS Global Systems LLC ("Clearline Desk", "we"). Clearline Desk is the name we use for trader-support services sold to prop firms and brokers. We are not a prop firm, a broker, a broker-dealer, a futures commission merchant, a money transmitter, a payment processor, or a law firm. We do not hold trader funds.

Everything on this site is general information about how a desk can be set up and staffed. That includes page text, examples, macros, ticket screens, the hour estimator, numbers, and any reply you see marked as an example. None of it is an offer, a quote, a promise of hours, a promise of results, or advice about trading, payouts, KYC, or the law.

Example tickets are made up. Estimator figures are arithmetic on the numbers you move. They are not a forecast of hours saved, revenue, chargebacks, or trader behavior.

Sending the form, booking a call, or anything said on a call, in email, in Discord, in Slack, or in a chat does not create a services agreement. A services agreement starts only when KRS Global Systems LLC and the other party sign a written agreement that says it is the agreement.

If that signed agreement and this website, a proposal, or a conversation disagree, the signed agreement controls. Nothing on this website amends a signed agreement. A person can bind KRS Global Systems LLC only by signing for the LLC in that written agreement. A conversation, a message, or a verbal confirmation does not.

You remain responsible for your product, your rules, your traders, your merchant accounts, and your licenses. Unless a signed agreement says otherwise, in writing, we do not approve or reject KYC, release or hold a payout, reinstate or breach an account, decide a chargeback, or tell a trader they will get a reset, a refund, or a login.

You will give us rules that are accurate and authority that is real. If you give an instruction, we may follow it. You are responsible for that instruction and for the result, except to the extent a signed agreement says we are responsible for our own willful misconduct.

Trader personal data belongs to your firm. You are the controller of that data. We process it only under a signed agreement, and only to do the work that agreement describes. You confirm you have the right to share it with us.

You will defend KRS Global Systems LLC and its members, employees, and contractors, and pay the resulting damages and reasonable legal fees, against a claim by a trader, a platform, a payment partner, or a regulator that comes from your rules, your product, a payout or KYC decision, data you provided, or an instruction you gave. This does not apply to the extent a signed agreement places that claim on us for our own willful misconduct.

Using this site, sending a message, or joining a call does not make you an employee, a contractor, a partner, or someone who can speak for KRS Global Systems LLC. Pay, hours, confidentiality, and the right to see a client's tickets exist only in a separate agreement you sign with the LLC.

You have no authority to bind the company. You may not promise a trader a payout, a reset, a reinstatement, a refund, or a KYC result. You may not keep client or trader information after the work ends, and you may not use it for yourself or for another firm. You may not tell a reporter, a regulator, or a trader's lawyer about a client except where the signed agreement or the law requires it.

Those duties are in the agreement that person signs. This website does not bind a contractor or an employee by itself, and it does not replace that agreement. Until the LLC signs it, there is no engagement, no authority, and no right to see a client's tickets.

We do not run your funded account. A ticket you sent to a prop firm was not sent to us unless that firm has a signed agreement with us and the ticket is in the inbox that agreement covers. Questions about a payout, a breach, or a login go to the firm on the account, not to this website.

The form asks for a business contact so we can reply. You cannot send it unless you check that you agree to these terms and the privacy policy, and that the form does not hire us. A call after that is still a conversation. It is not a statement of work, and nothing said on the call changes these terms or creates a contract.

We may decline any request.

The site, the example text, and the way the pages are arranged belong to KRS Global Systems LLC. You may not copy them for your own desk or your own agency. Work we do for a client is owned as the signed agreement says, and not by these terms.

Do not misuse the site, try to break it, scrape it, or send a form that impersonates a firm. Do not use the site to collect information about traders.

The site is provided as is. We do not warrant that it is error-free, that an example matches your rules, or that a desk, a macro, or a staffing plan will keep traders, stop chargebacks, or meet a response time. Any warranty we give is only the one written in a signed agreement.

To the extent the law allows, KRS Global Systems LLC and its members, employees, and contractors are not liable for lost profits, lost traders, lost payouts, chargebacks, account decisions, or any indirect or consequential loss. That applies to the website, a call, an example, and a service, even if we knew the loss could happen.

If we are liable, and no signed agreement sets a different cap, the total is the greater of one hundred U.S. dollars or the fees you actually paid us under a signed agreement in the three months before the claim. This limit does not apply where the law does not allow us to limit liability.

Intercom, Zendesk, Discord, trading platforms, payment processors, and KYC vendors are not ours. Their terms govern those tools. We are not responsible for an outage, a decline, or a decision those companies make.

The laws of the State where KRS Global Systems LLC is organized govern these terms, without conflict-of-law rules. The state and federal courts in that State are the exclusive venue for a dispute about this website or these terms. You waive a jury trial, and you waive any right to bring or join a class or representative action, to the extent the law allows that waiver. A dispute about a signed agreement is governed by that agreement, not by this paragraph.

We may update these terms by posting a new version on this page. The date at the top is the date of the version you are reading. Continued use of the site after that date means you accept the new version. A change here does not change a signed agreement.

KRS Global Systems LLC. Notices about these terms: [email protected].